How does booking a tour work?
We offer two tours:
Crater Tour -
3-4 pax - $249 each + taxes and surcharges
2 pax - $299 each + taxes and surcharges
Summit Tour -
3-4 pax - $349 + taxes and surcharges
2 pax - $449 + taxes and surcharges
Click here to make your reservation online.
Call (503) 648-2831 to make a reservation via phone.
Email us at email@example.com to make a reservation via email.
Are there passenger count minimums?
Yes, our pricing is based on how many passengers are in each flight. The helicopter must have a minimum of 2 passengers to fly. 3-4 passenger flights are priced for 3-4 passengers. 2 passenger flights are priced for 2 passengers. If you have only one passenger, we will try to schedule you with additional riders. Your reservation is not confirmed until we secure a minimum of two passengers. We will contact you with further details.
How does payment work?
A 7.8% sales tax and a 3.25% credit card surcharge will be added to all orders. You will be asked to provide credit card information upon booking to secure your reservation. Your credit card will only be charged upon arrival. There will be a 50% cancellation fee for no-shows or reservations canceled less than 24 hours before your flight. You will pay the full amount of the reservation at our kiosk on the day of your flight. We accept Visa, Mastercard, American Express, and Discover. The physical credit card is required to swipe; a 3.99% credit card surcharge will be applied for credit card manual entries if physical card is not present. We do not accept cash or checks.
When do your tours run?
Our tours run July through mid-September. Tours may be extended past mid-September depending upon weather conditions. We depart every thirty minutes from 9:00 am - 5:30 pm, seven days a week. Please call (503) 648-2831 for custom tour requests.
Where are you located?
Our helipad is located at North Fork Survivors on Spirit Lake Highway, the main road leading up to Mount St. Helens. The address is 9745 Spirit Lake Highway, Toutle, WA 98649.
When should I arrive?
Our team will call you either the evening before or morning of the tour to confirm weather conditions. We ask that you arrive to our tour base at North Fork Survivors at least 15 minutes prior to your scheduled departure time. Your tour may be delayed up to 30 minutes depending upon weather and previous reservations. Weather may also require deviation from the scheduled route. Weight restrictions may require passengers weighing over 275 pounds to purchase an additional seat. Cancellations or no-shows with less than 24-hour notice will be charged (via the credit card on file) at a rate of 50% of the total reservation. Contact Hillsboro Aviation at (503) 648-2831 for any additional information or questions.
What should I wear?
We recommend clothing that is casual and comfortable and that you bring a jacket or sweater with you. The only restriction is high-heeled shoes which can damage the flooring of the aircraft.
Should I bring a camera?
Definitely. There are many amazing photo opportunities that you won't want to miss.
Is there an age limit?
There is no age limit for our tours. All children must have their own seat and wear a seatbelt. They cannot sit on anyone's lap.
What if I need to change or cancel my reservation?
You may change your reservation prior to your tour if there is space available. If you wish to cancel your reservation more than 24 hours in advance, you will receive a full refund. If you cancel your reservation within 24 hours of your scheduled flight, we will charge your card 50% of the reservation. Reservations changed or canceled by Hillsboro Aviation due to weather, maintenance, etc. will not be charged a cancelation fee. Please call us at (503) 648-2831 to change or cancel your reservation.
What about weather?
Weather can be unpredictable, even in the summer. We will gladly reschedule your tour should it rain. Your credit card is not charged until you arrive for your tour, so you won't have to worry about a refund. We suggest you call us at (503) 648-2831 the morning of your tour to confirm your reservation and weather conditions.
Can I purchase a gift certificate?
Yes. Please contact us at (503) 648-2831 or by email at firstname.lastname@example.org to purchase a gift certificate.